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Overview

Enterprise Solutions have reached a very mature state with a host of IT vendors offering stable and reliable products. This segment is vast, with a number of products and solutions available to cater to a cross-section of business verticals. Oracle has emerged, as one of the leading vendors in the Enterprise Solutions market offering comprehensive solutions to large, medium and small enterprises.

Benchmark has aligned with Oracle to provide Oracle implementation and maintenance services. Benchmark has diverse expertise in implementing Oracle enterprise solutions in the banking, telecom, airline, and automotive vertical.

ERP implementation and migration services

Benchmark's ERP implementation services on Oracle Applications includes the following modules:

  • Oracle Financials

  • Oracle HRMS & Payroll

  • Oracle Supply Chain

We also have expertise in helping enterprises migrate from their existing ERP systems to Oracle 11i.

CRM implementation

We have extensive expertise in implementing Oracle CRM solutions with specific experience in the following modules:

  • Oracle eSales

  • Oracle eMarketing

  • Oracle eSupport

  • Oracle iStore

  • Oracle iMarketing

  • Oracle eMail Center

  • Oracle Call Center

Our Approach

Benchmark’s Oracle Enterprise Applications group has capabilities to provide ERP, CRM, Strategic Enterprise Management (SEM) and DSS Life Cycle Implementation processes for the Oracle suite of Enterprise Applications products. Benchmark adopts a multi-disciplinary and functional approach for ERP and CRM solutions’ implementation. Our experience in various verticals has enabled us to assimilate detailed operational and business process knowledge about the industry processes. We have the capabilities to provide the complete life cycle implementation process for the Oracle Enterprise Application products.

Our proven approach comprises of the following phases:

• Product Implementation
The primary goal of the implementation services is to make sure that the systems are successfully implemented at client sites. The inputs from the client based on experience gained from implementations ensure that the system can be implemented within challenging and achievable time-frames.

The foundation of our success with Oracle Applications is through our distinctive methodology that assures our clients the highest level of quality in implementing Oracle Applications, resulting in cost-effective, on-time projects. Our comprehensive risk assessment dramatically reduces the time and cost associated with more traditional approaches, and our client-specific prototype promotes end-user participation, training and acceptance throughout the implementation process.

The Oracle Apps implementation service includes:

  • Business requirements study

  • Gap analysis

  • Business process improvement

  • Project planning

  • Application setup and configuration

  • Data conversion and migration for Oracle Apps

  • Forms personalization under the Oracle Applications Framework

  • New development or customization of existing forms & reports

  • Module implementation

  • Database administration

  • Trainings

• Methodologies
The Oracle Applications Consulting Practice of Benchmark adheres to the following methodologies, which were developed by Oracle Corp to implement Oracle Applications:

  • Oracle Application Implementation Methodology (AIM)

  • Oracle Custom Development Methodology (CDM)

• Pilot Phase
During pilot phase, the project team creates a test environment and conducts pilot testing to make sure that the deliverables meet the simulated environment.

• Support
After the Oracle applications go-live, we offer the following support services:

  • Post-production support

  • Performance tuning

  • Database administration

  • Hosting

  • Offshore development capabilities

  • Application management

Services

Benchmark provides Oracle Application services in a wide range of industries, including engineer-to-order and make-to-order manufacturing, automotive, electronics, batch and continuous process, consumer goods, documentation management services, banking and financial services and insurance.

We are experts in Oracle Apps implementation, Oracle Apps support, Oracle Apps upgrades and Oracle Apps consulting services.

Our Service Offerings in Oracle Application includes:

  • Oracle Data Warehousing and Data Mining

  • Migration from Older version to 11i

  • Forms and Reports Customization

  • Business Process Re-engineering

  • Outsourced Database and Application

  • Monitoring and Maintenance

  • Localization – country specific

  • Offshore support for onsite Oracle team

  • 24x7 monitoring of clients Oracle

  • Application and Database

  • Training

Customizing and extending Oracle Applications form an important segment of our Oracle Implementation Practice. Our extensions have helped customers disburse payments faster, integrate legacy applications, extend Oracle Applications to a mobile sales force and enhance business decision-making using various tools.

The breadth of the Oracle Application Suite enables companies to implement end-to-end solutions to meet their business needs. Our consultants have extensive knowledge and experience on the entire Oracle e-business suite of applications across different domains.

When it comes to Oracle application consulting from the migration services perspective, we are proud of being one of the best in the industry. We have a strong pool of skilled and experienced professionals in Oracle technologies, and a proven global delivery model. This has helped us deliver high quality and cost effective services to clients.

 
   
Corporate Overview
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Process Methodology
Delivery Model
 
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